Frequently Asked Questions

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General

Onboarding

Know Your Customer (KYC)

Purchase

Systematic Investment Plan (SIP)

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General

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Where can I write or call for any query of support related to my Mutual Fund investments?

How to invest in JioBlackRock Liquid Fund NFO?

Is my purchase transaction valid if the amount is not debited?

Where do I view details of my transactions?

My Date of Birth is wrongly updated, what should I do?

What if, during purchase, the amount is debited from my account, but I do not get a transaction confirmation?

Can I use debit card for transactions?

Can I purchase units in Demat form through JioBlackRock Mutual Fund app?

Why am I unable to purchase due to a name mismatch in bank records?

Why am I unable to proceed with certain banks while making payment through Net banking mode?

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